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If your phone loses internet connection for more than 30 seconds while you are using the app, you may be automatically logged out.Important NotesOngoing Parking: This will not stop or affect any ac...

If you're experiencing connectivity issues while using the EasyPark app, it may be due to one of the following reasons:Possible CausesWeak or unstable internet connectionOutdated version of the Eas...

My Camera Parking session is still active after leaving the area, what can I do? If your Camera Parking session is still active after you drove out of the area:Start by checking the app if you can ...

Change Business Account Payment MethodOnly account admins can update payment methods.Log in to EasyPark Business self-service portal → Payment Settings.Update or add a payment method. Keep in mind ...

Accessing Payment and Parking History as a Company Account AdministratorPayment History:Log in to the self-service portal as an administrator.Select “Payment History” from the menu.View and downloa...

Managing SMS Reminders in EasyPark BusinessEasyPark Business offers three types of SMS reminders:Parking is about to end – sent before a session ends (e.g., 15 minutes prior)Parking ended – notifie...

Our parking service is available in over 3,700 cities across 25+ countries. EasyPark operates in various countries, such as:BelgiumDenmarkFinlandFranceFaroe IslandsIcelandItalyLiechtensteinNetherla...

Make sure your phone is connected to a network.Double-check that the EasyPark app has access to mobile data in your phone’s settings.If the issues persist, we recommend that you:Reinstall the app.U...

To confirm that your parking is active, check for the following in the app:The clock – A countdown clock will appear for your active parking, showing the time, area, and price, which confirms that ...

How can I stop a camera parking session? Your parking session is designed to stop automatically when you leave the area. When you drive out of the facility, a camera reads your license plate and cl...