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How can I close my business account? To cancel your EasyPark Business account or subscription, submit a written request via our webform or email.  What are the account closure policy?Standard Notic...

How to Pay for Your ParkingAdd your payment methodAdd your preferred payment method in the EasyPark app. This is a one-time setup.To do this: open the map view → tap the Menu icon (three lines) → P...

This is how the account administrator can update the users on their business account. How do I add a user to my business account? Log in to the Self-service portal.Go to Users.Click + Add New User....

I don't have access to my account, but I need to delete it - what can you do?  In such cases, you need to submit a written termination notice directly via email or the webform. You will find our in...

There may be a few reasons why the camera parking session didn't end automaticllay when you drove out. The most common reasons are: Dirt, snow, or mud covering your license plate.Facility cameras t...

Have you received a contact from someone claiming to be from EasyPark and are unsure whether it was legitimate?For your protection, all reported interactions are subject to an internal security rev...

How can I remove my access to a business account? If you need to close your individual access to your company’s EasyPark Business account, you need to submit a written request via our webform or em...

Appeal RightsYou have a right to appeal a fine.You’ll need to do so with the company or municipality that issued it.Contact details are usually provided on the fine itself, typically at the bottom ...

I started a parking session through EasyPark, but I still got a fine. Can I get the parking fee refunded? Depending on the reason for the fine, this is the rules that apply: According to our terms ...

We offer the following product packages to our business customers.Note: all prices listed below are in addition to the parking fee charged by the parking operator.  EasyPark ProMonthly fee of €3.99...