Angela

Starting December 1, 2025, EasyPark will introduce an End User Service Fee for parking payments made through the app in Rome, in line with other Italian cities.Users will receive a notification via...

Below are the most common error messages you may encounter in the app, along with explanations and steps to resolve them. Error code -1If you see error code -1, it may be caused by several factors....

As the administrator of a company account, you can access our self-service portal, which allows you to manage all administrative aspects of your account quickly and independently. One of the main b...

If you are not receiving the OTP (One Time Password) code via SMS, the issue may be temporary and related to network providers or device settings. Please follow the steps below to resolve the probl...

Having trouble logging in? Here are the most common causes and recommended solutions. Possible causes and solutions Incorrect phone numberEnsure the phone number entered is correct, including the c...

In some areas, if there is a minimum or maximum rate, or if the session falls within a free parking period, the app automatically extends the duration up to the maximum allowed time. If you end the...

If you need a receipt for a specific parking, you can download it by following the steps below. In the EasyPark appOpen the AppTap the menu: In the upper cornerGo to "Activity"Choose Your Parking: ...

The monthly overview for private customers is no longer available to download from the self-service area.You can download individual receipts directly from the app or from your self-service area on...

Some parking areas have a maximum allowed parking time. This means that even if you would like to extend your session beyond this limit, it will not be possible. This ensures compliance with the re...

In Italy, there are some parking areas with fixed rate. EasyPark adheres to the rules established by municipalities and parking operators, based on the information officially provided by them. Mini...